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Administrative Office of the Courts

Business Unit: 21800

Case Management Specialist #00043313-21800, Full-Time, Term, in Las Cruces, NM

# of Positions: 1

Opening Date: 01-03-2022 - Close Date: 01-17-2022

Job Pay Range: GG: $15.525 - $25.228 per hour

Target Pay Range/Rate: $17.465 - $20.376 per hour

Prospectively, the New Mexico Judicial Branch is requiring full vaccination status as a condition of employment to being hired into the judiciary. Fully vaccinated means two weeks beyond the second Moderna or Pfizer vaccination or single dose of the Johnson and Johnson vaccination, and if eligible, must have received the COVID-19 Booster.

The Administrative Office of the Courts (AOC) is recruiting for a Full-Time, Term, Case Management Specialist position, #00043313-21800, for the Court Operations Divisions in Las Cruces, NM. GENERAL STATEMENT OF DUTIES: Acting under general direction, utilize advanced case management expertise to assist court customers in navigating the New Mexico courts. Finalist(s) may be subject to criminal background checks.

EXAMPLES OF JOB DUTIES
• The Case Management Specialist is responsible for providing customer service to a high volume of pro-se and represented court customers.
• Prepares, maintains, and distributes court documents, files and case materials.
• Researches records, audits case files, corrects errors using the case management system, and complies with public record requests; assures compliance with statutory retention schedule.
• Assists customers with obtaining forms, and provides guidance for submission of forms.
• Verifies information contained in the electronic record and assists the court customer with steps toward compliance with orders of the court.
• Communicates with courts regarding compliance measures taken by defendants and follows up to ensure correct action is taken in accordance with all laws and procedures.
• Prepares and processes notices and emails or text reminders of upcoming compliance deadlines.
• Prepares and certifies court records, dockets, and correspondence and scans pleadings.
• Performs purchasing and reconciles the courts financial transactions.
• Other duties as assigned.

COMPETENCIES/QUALIFICATIONS
The successful applicant should demonstrate knowledge of New Mexico court statutes, regulations and policies, and especially conditions imposed by the court, distinguishing between court procedures and legal advice, customer service practices, legal terminology, case processing, auditing case files and correcting errors, Court Clerk’s Procedures Manual and Code of Ethics; court’s and States Language Access Policies, judicial organizational structure and other courts jurisdiction, court case management systems, research methodology, project management techniques, and court fee accounting practices.

WORK ENVIRONMENT AND PHYSICAL DEMANDS
The following functions are representative, but not all-inclusive of the work environment and physical demands an employee may expect to encounter in performing tasks assigned to this job. Work is performed in an office or court setting. A valid driver's license and travel may be required. The assigned work schedule may include nights, weekends, holidays and overtime. The employee must regularly interact positively with co-workers, clients, the public, and judges and justices.
* This job description is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions performed

BENEFITS
● Medical/Dental/Vision/Rx, Short and Long Term Disability Insurance Programs, employee assistance program (EAP) [http://www.mybenefitsnm.com/]
● State paid life insurance, supplemental and dependent life insurance
● Optional flexible spending accounts for medical, day-care, and travel expenses
● Paid Vacation, Sick and Personal Leave, up to eight (8) weeks
● Ten (10) paid holidays
● Up to twelve (12) weeks of paid parental leave
● Deferred Compensation 457(b) plan
● Lifetime Defined Benefits Retirement Plan [http://www.nmpera.org/]
● Flexible work schedules and alternative work locations*
● Free health care, Rx, lab work at facility (Stay Well Health Center) in Santa Fe, NM
● Bilingual compensation*
● Training and career development opportunities
● Higher education opportunities and educational leave
● May qualify for the Public Service Loan Forgiveness Program (PSLF)
● May receive overtime holiday or shift differential pay*
● May receive physical fitness leave*
● What are your benefits worth? Click here to find out
*these benefits vary by job classification or need*

QUALIFICATIONS
  • Education: A high school diploma or GED.
  • Education Substitution: None.
  • Experience: Three (3) years of experience in court case processing, a legal secretarial or related field such as advanced customer service, data processing, and banking/financial experience, of which two (2) years must have been court case processing experience.
  • Experience Substitution: None.
  • Certification: May be required to obtain and maintain certification for the National Crime Information Center (NCIC) database.
TO APPLY: Submit a New Mexico Judicial Application for Employment, or a Resume and Resume Supplemental Form, and Proof of Education to:


Application forms:
Microsoft Word Format
Adobe PDF Format

Resume Supplemental Forms:
Microsoft Word Format
Adobe PDF Format
Administrative Office of the Courts
Attn: AOC Human Resources Division
237 Don Gaspar, Room 25
Santa Fe, New Mexico 87501
Fax: 505-827-8091
Email: jobs@nmcourts.gov

PROOF OF EDUCATION IS REQUIRED.

Applications may be emailed, faxed, or mailed.

EQUAL OPPORTUNITY EMPLOYER